Last updated and effective as of October 30, 2013
Mailing Address: 2300 Charlotte Ave, Suite 104, Nashville, TN 37203.We can be reached via e-mail at firstname.lastname@example.org or you can reach VendorProof Customer Support Services by telephone at 615-93-Trust (87878).
THE INFORMATION WE COLLECT
There are two kinds of information websites can obtain about you:
(1) Anonymous Information: “Anonymous Information” is aggregate data that websites use to administer their sites. It may include such information as your browser type or your Internet Protocol (IP) address. ProviderTrust may from time to time retain third parties to help us collect and aggregate Site customer information.
IP Addresses. An IP address is a unique string of numbers that is assigned to your computer by your Internet Service Provider. Web servers automatically identify your computer by its IP address. We use your IP address to help diagnose problems with our server, to administer our Sites, avoid hacking attacks on a Site’s server, and may use it to gather broad demographic, geographic, and industry information. We do not link IP addresses to any personally identifiable information, even if such information is voluntarily provided by a user.
(2) Personally Identifiable Information: “Personally Identifiable Information” is any information that personally identifies you, such as your name, email address, Social Security Number, License Number or your telephone number. Sometimes this personal information is needed when you complete an online Profile or submit a resume or when you contact us via email or online forms. We may ask you to provide us with personal information on a voluntary basis in certain areas of our Sites. In particular, you may be asked to provide the following information:
Email Correspondence. Scattered throughout the Sites are links or forms that can be used to contact ProviderTrust so you can comment, make a complaint, make suggestions and ask questions. Your contact information, such as name, address, email address and telephone number may be required on these forms so we can address our answer in a mannerly way. ProviderTrust may put such information on file, but does not currently share, sell, license or transmit this information with third parties without express authorization from you.
Newsletters and Other Communications. We offer visitors to the Sites the opportunity to sign up to receive newsletters or other email communications from the Sites. In order to sign up for these communications, we may ask for contact information, such as name, address and email address. We also may offer the opportunity for you to receive mailings from our partners that we think may be of interest to you.
Forums and Public Comments. The Sites include several opportunities for you to post or upload public comments. Please note that such comments are intended to be publicly shared and any information you include in such comments may be made available through a Site.
HOW WE USE GATHERED INFORMATION
The information you share with us may be used in a few ways:
(1) Anonymous Information: Anonymous Information is used internally for Site administration, troubleshooting and to help improve the quality of the Sites and their design. We may share such aggregated, non-personally identifiable information, such as demographics, with existing and prospective business partners and advertisers. We never connect aggregate information with Personally Identifiable Information, and none of the Anonymous Information we share will contain any information that identifies you individually.
(2) Personally Identifiable Information: Personally Identifiable Information collected by ProviderTrust may be used for purposes to verify your credentials with a Primary Source such as, but not limited to, a State Licensing Board or HHS, Office of Inspector General for Exclusions or Debarments, including administration of the Sites and communications with you. In all cases, however, we will only use your information as permitted by law and our applicable contracts. In addition, we may from time to time contract with third parties to assist us in maintaining and managing our customer information. In such instances, we advise these companies not to retain, store, share, or use Personally Identifiable Information for any secondary purposes. We also may disclose Personally Identifiable Information if we are required to do so by law or we in good faith believe that such action is necessary to (a) comply with the law or with legal process; (b) protect and defend our rights and property; (c) protect against misuse or unauthorized use of a Site; or (d) protect the personal safety or property of our users or the public. Please note that we may not provide you with notice prior to disclosure in such cases.
We support the right of our visitors to choose. You will be given the right to opt-out of receiving any promotional materials about VendorProof or ProviderTrust whenever you are asked to provide Personally Identifiable Information on the Sites. If you do not opt-out at that time, but later decide that you do not wish to receive future communications of this nature you can contact us at email@example.com at the address provided below, indicating that you no longer want to receive information relating to a Site.
ACCESS AND CORRECTION
You have certain rights to know about the Personally Identifiable Information that ProviderTrust holds about you and gathered through the Sites, including the right to correct, amend or delete the information that ProviderTrust has on file if it is incorrect. If you wish to exercise these rights please contact us by email or postal mail at the addresses below.
This Site incorporates safeguards to protect the security, integrity and privacy of the personal information we have collected. We have put in place reasonable precautions to protect information from loss, misuse and alteration. While on a secure page, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer and Mozilla Firefox becomes locked, as opposed to unlocked, or open, when you are just “surfing.”
Security of information communicated by or to us over the Internet is of utmost concern to us; however, no data transmission over the Internet can be guaranteed to be 100% secure. Please note that your email, like most, if not all, non-encrypted Internet communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use email to communicate information to us that you consider confidential. While we strive to protect your personal information, ProviderTrust cannot ensure or warrant the security of any information you transmit to us or through the Sites. Once we receive your transmission, we will use reasonable efforts to ensure its security on our internal systems. Depending on the nature of the inquiry, your communication may be discarded or archived. If you wish, you may contact us instead via telephone at the numbers provided throughout our Sites.
DISCLOSURE OF INFORMATION THROUGH BUSINESS TRANSFERS
As we continue to develop our business, we may buy, merge or partner with other companies or businesses, and in so doing, acquire customer information. In such transactions, user information may be among the transferred assets. Similarly, in the event that a portion or substantially all of ProviderTrust’s assets are sold or transferred to a third party, customer information (including Personally Identifiable Information) would likely be one of the transferred business assets.
OUR COMMITMENT TO CHILDREN'S PRIVACY
Protecting the privacy of children is very important to us. The Children's Online Privacy and Protection Act of 1998 (“COPPA”) defines a “Child” as anyone under the age of 13. ProviderTrust strictly adheres to COPPA. For that reason, we do not collect or maintain information obtained through our Sites from those we actually know are under 13, and no part of our Sites are structured to attract anyone under 13.
CONSENT AND MODIFICATIONS TO PRIVACY STATEMENT
The Sites are controlled, operated and administered entirely within the United States. By using a Site, you signify your agreement to the terms of this Policy. If you do not agree with this Policy, please do not disclose any personal information through the Sites. This Policy and the use of the Sites are governed by Tennessee law. Any claim related to the Sites or this Policy shall be brought in a federal or state court in Nashville, Tennessee, within one year after the claim arises. Users of the Sites consent to the exclusive jurisdiction and venue of such courts as the most convenient and appropriate for the resolution of disputes concerning this Policy. This Policy and the notices outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any third party.
SPECIAL NOTICE TO CALIFORNIA RESIDENTS
If you are a California resident and request information about how to exercise your third party disclosure choices, please send a request to firstname.lastname@example.org with a preference on how our response to your request should be sent.
ProviderTrust may modify this Policy at any time, at its discretion, and modifications are effective upon being posted on the Sites. You are responsible for reviewing this Policy periodically to ensure that you are aware of any changes to it.
ACCOUNT REVISIONS, REVOKING AND DELETING PERSONAL INFORMATION
At any time, you may ask us to cease further use of your email address to send you correspondence, and direct us to delete any Personally Identifiable Information you have supplied. Although it is not always possible to remove or modify such information, we will make reasonable efforts to do so. If you have given us information for one of those third parties we mentioned above and we have already passed it on, we may not be able to delete or change the information.
In the event that you have given us Personally Identifiable Information in the past and then have second thoughts or want to update it, or if you have any other questions regarding this Policy or the Sites, you may contact us at:
Address: ProviderTrust, 1900 Church Street, Suite 300, Nashville, TN 37203
Since we understand that you may wish not to disclose your Personal Information for trying out our VendorProof Services, we provide you the option of a Demo Login for some of the VendorProof Services. The contents created by you using the Demo Login will be accessible to all persons using the Demo Login. Hence we specifically request you not to store your personal and sensitive information, files and documents while using the Demo Login as doing so would make them publicly available to all users and consequently may result in your receipt of unsolicited messages.
Information Recorded and Use:
ProviderTrust will have access to third party personal information provided by you as part of using ProviderTrust Services. This information may include third party names, email addresses, phone numbers and physical addresses and will be used for servicing your requirements as expressed by you to ProviderTrust and solely as part and parcel of your use of VendorProof Services. When you elect to refer friends to the website, we request their email address and name to facilitate the request and deliver this one time email.
We post user testimonials on the website. These testimonials may include names and we acquire permission from our users prior to posting these on the website. ProviderTrust is not responsible for the Personal Information users elect to post within their testimonials.
Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the ProviderTrust services and to help us provide you the best possible service.
Contents of your User Account
Fees and Payments
a. Subscription Fees. The Subscription Fee will remain fixed during the Subscription Term unless you (i) change products or base packages, or (ii) subscribe to additional features or products. Where a price change applies to you, we will charge or invoice you under the new price structure, starting with the next Billing Period in the Subscription Term, except as provided below under “Fee Adjustments During a Billing Period”. In order to avoid additional charges, you should purchase the appropriate tier of Subscription Service for your anticipated needs.
b. Fee Adjustments in Next Billing Period. If you change or add services, features, or products in a Billing Period, then your Subscription Fee will be adjusted at the beginning of the next Billing Period up to the current base package and tier price which corresponds with your changes. At your request, we will provide you with the detail we used to we reach our conclusion.
c. Payment by credit card. If you are paying by credit card, you authorize us to charge your credit card or bank account for all fees payable at the beginning of the Initial Subscription Term and all subsequent Billing Periods, including upgrades. You further authorize us to use a third party to process payments, and consent to the disclosure of your payment information to such third party.
d. Payment Information. You will keep your contact information, billing information and credit card information (where applicable) up to date. Changes may be made on the VendorProof portal. All payment obligations are non-cancelable and all amounts paid are non-refundable, except as specifically provided for in this Agreement. All fees are due and payable in advance throughout the Subscription Term.
e. Sales Tax. All fees are exclusive of taxes, which we will charge as applicable. You agree to pay any taxes applicable to your use of the Subscription Service and performance of Consulting Services. You shall have no liability for any taxes based upon our gross revenues or net income. If you are located in the European Union, all fees are exclusive of any VAT and you represent that you are registered for VAT purposes in your member state. At our request, you will provide us with the VAT registration number under which you are registered in your member state.
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor's movements and to improve our website.
Links from our website
With whom we share Information
How secure is your Information
We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing ProviderTrust Services to you and are bound by confidentiality obligations.
Your Choice in Information Use
Accessing, Updating and Removing Personal Information
We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting ProviderTrust Customer Support Services. Such changes may take up to 48 hours to take effect. We respond to all enquiries within 30 days.
Investigation of Illegal Activity
Notification of Changes
Blogs and Forums
We provide the capacity for users to post information in blogs and forums for sharing information in a public space on our websites. This information is publicly available to all users of these forums and visitors to ProviderTrust and VendorProof. We require registration to publish information, but given the public nature of both platforms, any Personal Information disclosed within these forums may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of Personal Information in public forums, as ProviderTrust is not responsible for the Personal Information users elect to disclose.
ProviderTrust also supports third party widgets on our websites that allow users to share articles and other information on different platforms. These widgets do not collect or store any Personal Information from users on the website and simply act as a bridge for your convenience in sharing information.
This Policy applies only to information collected through the Sites and not to information collected offline.
If you have any questions or concerns regarding this Statement, please contact us at email@example.com. We shall respond to all inquiries within 30 days of receipt upon ascertaining your identity.Testing